Are the pearls genuine?
Yes. All pearls sold by Naked Pearls are freshwater cultured pearls formed organically by molluscs. We do not sell faux pearls.
How long will it take for me to receive my order?
Express Post orders are dispatched within 1 business day. Standard Post orders are dispatched within 3 business days.
Standard postage in Australia will take between 1-4 business days depending on location.
Express postage in Australia will take 1 business day.
Delivery times for international services vary depending on the destination and can take between 3 - 13 business days. The service we use for international orders is DHL Global Mail and this service comes with limited tracking.
Can I return my order if I change my mind?
Certainly. We want you to be happy with your purchase. We accept returns within 21 days of your purchase date as long as the item is in its original packaging and condition.
Do you have a physical store or a show room?
We do not have a physical store or show room and only sell our items exclusively on our website.